Service Support Menu


What this screen is
Administrative tools for managing devices and data.

How to use it
From here you can:

- Enable M‑brAIn device

- Change Wi‑Fi network

- Swap M‑brAIn devices

- Delete Cared‑For info

- Delete Caregiver info

- Remove M‑brAIn device

- Delete User

- Return to Setup Screen

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Change Wi‑Fi Network (credentials entry)

What this screen is:
Used when moving the device to the Cared‑For’s location with a different Wi‑Fi network.

How to use it:

1. Select the M‑brAIn device.

2. Enter Network Name (SSID), Network Password, Security Type.

3. Tap Change Wi‑Fi Credentials.

Note: Once the WiFi credentials are changed the M-brAIn device will no longer be connected to your network.

If the information was incorrectly entered, the device does not come up on the new network contact customer service for steps.

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Enable  M-brAIn Device


What this screen is
Allows users to enable their M-brAIn device

Info:
Once device parameters are all set up, the Enable M‑brAIn device connect the
device to the TV.

See
1. Connect the mini connector to HDMI connector to the TV.
3. Follow the wiring instructions at
https://tv-messages.com/HardwareSetup.html

Once the M‑brAIn device is turned on and plugged into the TV a registration
number will appear on the screen.

Enter that registration number to this screen and the M‑brAIn device selected
will be linked to the TV showing that registration number.

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